Shipping & Returns

THE BUTTERFLY GUARANTEE

We want you to be completely satisfied with your purchase, and will do what it take to achieve 100% Customer Satisfaction!  

Disclaimer: Slight irregularities or variations in natural stones or leather are characteristics of its uniqueness and are not considered as defects.  Manufacturer or Craftsmanship defects may include chipped stones, broken posts, hinges, wires, non-working clasps.  

Shipping: All Orders are shipped via USPS Priority, with includes insurance & tracking confirmation Bracelet within 2-5 business days {Mon-Fri}; excluding weekends and holidays.  Customers receive tracking data upon shipping, and must provide the correct contact information when placing an order.  Once your package has been accepted by USPS, it is no longer the responsibility of Khakuun Designs. $8 Flat Rate Shipping or Free for purchases over $75.

Returns: Returns are for store credit, and must be done within 10 days of receipt of purchase.  Please note that the product must be returned unused, in original packaging including all tags.  Contact us at info@khakuun.com and we'll be happy to assist you with a return code, prior to shipping through your carrier of choice. Shipping costs associated with returns are at the customers expense.

Final Sale:  Merchandise purchased on SALE or CLEARANCE, Custom Designs, Opened or Used Bath & Body Products, as well as earrings are considered FINAL SALE, and cannot be returned or exchanged.  

Customer Service: info@khakuun.com || Khakuun, P.O. Box 204, Stafford VA 22554